Trabalho de Conclusão de Curso - TCC

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Bar temático
(Centro Universitário do Estado do Pará, 2017) Nascimento, Felipe Linhares; Nascimento, Railson Braga do; Paixão, Carlos Benedito Pereira da; http://lattes.cnpq.br/6492880261313458; Reis, André Guilherme Dillon; http://lattes.cnpq.br/7521137455510680; Silva, Ruy Gomes da; http://lattes.cnpq.br/9999387996130989
This work consists in a model of business plan developed to establish guidelines in the design of a thematic bar located in the city of Belém, Pará. Analyzing economically its viability of the business, segment and the implementation of the proposed enterprisement. An analysis made through questionnaires trying to reach a real need and get knowing a culture of the market of Pará. The initial proposal is a thematic bar turned to sports, where through market research was possible measure and analyze, target public, suppliers and competitors, thus, being able to start up the decision making in the planning of the MACLAREN'S BAR. The proposal of the new enterprisement is an innovative concept in the city because its layout is focused on various themes of sports according to event transmitted in the day and by offering a menu with affordable prices for its clients. The financial analysis was defined through economic studies based on data collected and calculations made over the need for the investment needed to start the business, besides the projections of possible scenarios which may be faced by the entrepreneurs in this region.
Plano de negócios: Açaí Original: fábrica de açaí embalado em potes
(Centro Universitário do Estado do Pará, 2017) Rodrigues, Izabelle Cristinne Catarino; Mota, Renata Elaje Azevedo Barros Simões da; Silva, Ruy Gomes da; http://lattes.cnpq.br/9999387996130989; Santos, Michelle Bitar Lelis dos; http://lattes.cnpq.br/1208797288539861; Quemel, Márcia Chicre; http://lattes.cnpq.br/0717327760391005
This business plan has as main objective to verify the viability of the creation of a product, containing the traditional açaí along with tapioca flour in a packaging already used in the market, where it will provide a new concept for consumption, evidencing the importance of the study of the implementation of the plan. An analysis was performed on the consumer market, suppliers, competitors and on the economic viability of the enterprise, with the purpose of establishing a company without food segment. The plan also focuses on business knowledge, detailing all operational processes, employees needed for operation, such as marketing strategy, strengths and weaknesses through SWOT Analysis, presenting the data that provide the most knowledge of the segment as market opportunities. Thus, making possible the creation of competitive advantages of the market, in order to reduce risks and errors. As well as the income statements, also presenting the values of the company's net profit and the feasibility indicators that allow its validity. Based on the studies of these indicators, it was found in the market and feasible, as seen throughout the plan.
Estudo de viabilidade econômica com a utilização de simulação de Monte Carlo em uma empresa do segmento varejista em Belém-PA
(Centro Universitário do Estado do Pará, 2017) Rocha, Beatriz Nazaré Pessoa; Serra, Claudio Mauro Vieira; http://lattes.cnpq.br/4768582829135033; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Conde, Claudio Luciano da Rocha; http://lattes.cnpq.br/3517864362751934
This study aims to do an economic viability analysis on a clothing company, located at Belém - PA, since there was no previous analysis of viability and return on the investment for the creation of this action. Will be used tools for computational simulation of prevision of different scenarios and analytic results, especially Monte Carlo's simulation, in order to minimize the uncertainties presents in the store's cash flow. This research is based on concepts of Economical Engeenier, with emphasis on Net Present Value (NPV). The simulation is realized in Excel and Crystal Ball software, where three scenarios are created to analyze the system behavior face of market variability. The first one, without refund growth, it shows a bigger probability of negative NPV, 75,10%. The second one, with a growth of 5% of refund, it shows an investment refund probability of 86,63%, but still, exist a risk to the investment. At last but not least, with a refund growth of 10%, it shows that when adding this refund value on the investment is almost certain, 99,80%. The goals reached shows that the enterprise with his actual administration ways, will not have satisfactory returns on his initial investments. However, with some administrative changes, the risk of the company not picking up positive results will be almost null
Plano de negócios para abertura da pet shop "Pará Pet" em Belém
(Centro Universitário do Estado do Pará, 2017) Azêdo, Lukas Giullian; Uesugi, Victor Issamu; Noronha, Helen Lopes
This business plan consists of gathering information for the opening of the new pet store “Pará Pet” in the city of Belém state of Pará, more precisely in the district of Marambaia. The surveys, studies and analysis of data are fundamental to increase the chances of success of the new venture. The localization was selected based on the good visibility, high traffic of people, vehicles and it is located at Av. Pedro Alvares Cabral, near to the Entroncamento. The market segment of business was selected based on extensive market research that shows pet sector is a very promising segment for new entrepreneurs in Brazil.
Projeto de melhorias em um almoxarifado de uma clínica odontológica universitária utilizando método PSL e políticas de reposição de estoques
(Centro Universitário do Estado do Pará, 2017) Fernandes, Abraham Peres Mattos; Castro, Mariana Oliveira; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Menezes, Sílvio Augusto Fernandes de; http://lattes.cnpq.br/5394614146901551; Souza, Gleydson Costa de; http://lattes.cnpq.br/5008946032576717
Associated with the detailed knowledge of its process and the better stock policies, the physical space when disposed the right way, turns into a critic factor to the process functioning, facilitating the material, information and people flows. This paper presents a research that will use the application of the Systematic Layout Planning (SLP) method on it's simplified form, in a warehouse of an university clinic in the city of Belem, to choose an ideal layout that meet the needs of the site. Besides the method, the study applies the Business Process Model and Notation (BPMN), where were mapped the process of input, output and system record, in order to identify and propose improvements of the internal procedures. As well, the proposals of stock policies, such as: ABC curve and stock control, to optimize the way that the materials will be allocated in the warehouse. Therefore, were proposed improvements at the warehouse system, policies of stock reposition and the elaboration of two layout proposals, which the one selected meets all requirements of the regulatory standards and the restrictions imposed at the warehouse.
Mara Burger: hamburgueria artesanal
(Centro Universitário do Estado do Pará, 2017) Pinto, Rodrigo Araujo; Serra, Claudio Mauro Vieira; http://lattes.cnpq.br/4768582829135033; Reis, André Guilherme Dillon; http://lattes.cnpq.br/7521137455510680; Conde, Claudio Luciano da Rocha; http://lattes.cnpq.br/4768582829135033
The main business purpose of the current business plan is to analyze the possibility of creating a food business, stating the need for its effectiveness so that longevity can be assured. A survey was carried out to analyze the profile of the clients, the profile of the competitors, quotations to define the best suppliers and a study for economic feasibility of the project, with the purpose of consolidating in the short term in the food segment of hamburgers in the city de Belém. With delivery service, delivering quality, hot and fast handcrafted hamburgers at the customers' residence.
Plano de negócios: G. T. Express transporte rodoviário e armazenagem de carga
(Centro Universitário do Estado do Pará, 2017) Silva, Victor Giordan Lobato da; Braz, Taynah de Oliveira; Reis, André Guilherme Dillon; http://lattes.cnpq.br/7521137455510680
The business plan is ideal for grouping and organizing reliable information from the marketplace, products and services, marketing practices, operational planning and finnancial plan; ensures security for entrepreneurs looking to start a business or even broaden and promote innovations in their business. This business plam aims to verify the feasibility of setting up a road transport and cargo storage company, demonstrating a safety tool for good planning and longevity of the business. Analyzes were carried out regarding customers, competitors, suppliers and also economic feasibility, with the purpose of establishing the company in the logistics segment. It sought to know the company itself, establishing operational processes, marketing strategies and strenghts and weaknesses of the enterprise. Techniques and tools of the Production Engineering were also identified that were fundamental for the perfect maintenance of the company and to guarantee competitive advantages. After analyzing all the steps, especially the financial plan, where the investments, the estimates of billing and costs, the income statement and the business feasibility indicators are explained, and based on the probable scenario, it is safe to assert the viability the foundation of the company.
Estudo do nível de qualidade do serviço prestado pela lanchonete Casa da Empada através da ferramenta da qualidade SERVQUAL
(Centro Universitário do Estado do Pará, 2017) Moura, Kaique Ângelo de; Paixão, Carlos Benedito Pereira da; http://lattes.cnpq.br/6492880261313458; Fanha, Caio Oliveira; http://lattes.cnpq.br/0746570762114406; Silva, Ruy Gomes da; http://lattes.cnpq.br/9999387996130989
The great increase of incoming that exists in the sector of cafeterias in Barcarena has been making that the quality of the service provided are crucial factor for decision making in the choice of where to go. In this way, organizations in this sector need to achieve great excellence in the quality of their services rendered in order to maintain the reliability of their consumers. In order to know the quality of the services offered by the cafeteria, an interview was prepared with the participation of 64 clients. It was used as a tool to elaborate the work on the scale Servqual, which consists of a scale that compares the expectations of the market with the perception that it has of the quality of the service that is provided. As a result, we obtained an overview of the difference between the quality perceived and the expectation of the same, by the customers of the Casa da Empada , with indications of the strengths and weaknesses.
Aplicação do método AHP como ferramenta de auxílio a tomada de decisão para escolha de um posto de abastecimento de combustíveis a ser arrendado
(Centro Universitário do Estado do Pará, 2017) Vilhena Neto, Francisco Prist da Silva; Oliveira, Victor Hugo Silveira de; Silva, Ruy Gomes da; http://lattes.cnpq.br/9999387996130989; Serra, Claudio Mauro Vieira; http://lattes.cnpq.br/3517864362751934; Campana, Samuel Palharini
This work presents the application of the AHP (Analytical Hierarchy Process) method as a decision support tool for the best alternatives of fueling stations that best matches its investor characteristics. Any investment has high risks and therefore it is necessary that the investor is prepared with planning, management and knowledge of the market. However, due to the complexity and the high costs of this enterprise, the choice of the most appropriate alternative for the lease decision is generally complex, thus increasing the company's competitiveness. So if the investor wants to increase the probability of success in his business, he must start leasing the right place and, in this way, can succeed in the operation. The paper analyzes the scenario in which a particular investor knows the market of fuel stations and knows the process of operation and has more than one option of choice for their investment. The AHP method facilitated the logical structuring of the problem and the generation of results based on qualitative and quantitative criteria. As a consequence, the index developed provides a tool for decision-making about which type of fueling station to be leased and for the search for the best investment. In addition, based on the general analyzes obtained in a specific study, the work aims to contribute to the improvement of the decision of the entrepreneurs. The method proved to be valid, resulting in the inner city profile as the most appropriate to the entrepreneur profile and listing Bujaru fuel supply station as the best alternative for leasing.
Virtualização do Evolved Packet Core
(Centro Universitário do Estado do Pará, 2017-12-13) Souza, Rodrigo Formigosa Lima Pena de; Santos, Michelle Bitar Lelis dos; http://lattes.cnpq.br/1208797288539861; Brito, Itamar Jorge Vilhena de; http://lattes.cnpq.br/5143837732124006; Souza, Paulo Tadeu Resque de; http://lattes.cnpq.br/1696401468737572
This monograph discusses the Evolved Packet Core (EPC) virtualization, addressing the 4G architecture and detailing the EPC network functions. The EPC is the 4G core network, and its virtualization consists of decoupling the hardware and software used in the network nodes by implementing standard datacenters that run virtual machines to perform the network functions. Virtualization is of great value to mobile operators, providing many technical and financial advantages. Among them, a more flexible network, which will respond to market demand more quickly with low costs, lower equipment operation costs and the introduction of new services in a simpler way. EPC virtualization is critical for mobile operators, representing the first moment of the core network evolution towards 5G. However, the implementation of this network function also represents a series of challenges until operators can fully enjoy the promised benefits.
Aplicação mobile para acadêmicos do ensino superior
(Centro Universitário do Estado do Pará, 2017-12-14) Lobo, Bárbara Ramos; Carmo, Ricardo Melo Casseb do; http://lattes.cnpq.br/4933624262290855; Brito, Itamar Jorge Vilhena de; http://lattes.cnpq.br/5143837732124006; Mendonça, Eudes Danilo da Silva; http://lattes.cnpq.br/1404209498845660
The objective of this project is to develop a mobile application for high school academics that works like an academic diary, providing an appropriate environment to record their student’s activities, which has two options to perform the task storage and can be done by text notes or images, besides others applications. Different schooling levels users can also use the application. It is a hybrid application that runs on Android and IOS platforms or can be accessed with a web browser. This article used as main technologies Ionic Framework and Google Firebase database to build multiplatform services.
Redução de custos de devolução: um estudo de caso em um centro de distribuição
(Centro Universitário do Estado do Pará, 2017-12-14) Macêdo, Alex William Monteiro; Cintra, Rodrigo Augusto de Miranda; Ferreira, Marcelo Leopoldo Sepeda; http://lattes.cnpq.br/4992513231589850; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Silva Júnior, Carlos Gilberto Vieira da; http://lattes.cnpq.br/2738903947477853
With the current dynamism in the competition and the constant presence of uncertainties in the Brazilian market, companies in the logistics sector as the distribution centers are increasingly seeking to develop to provide an even better delivery service to meet the increasing demands of the customer and thus avoiding significant losses due to discarding costs. Based on this, the maintenance of the activities of these companies depends heavily on the continuous search for the balance between cost reduction and customer service. Therefore, the main objective of this work is to propose measures for the improvement of its logistic performance through the application of quality tools, improvement methods (PDCA cycle) and performance indicators, firstly between January 2016 and October 2017 (totaling 22 months), in order to make a comparison between the indicators of the periods studied, which has the purpose of showing us the level of service offered by the company, from November 2016 to October 2017 (totaling 12 months), to calculate the gap (target), so that in the future can find possible causes of discards that will be deeply analyzed in order to propose actions to reduce or eliminate them.
Relevância do orçamento base zero e do OTIF para a competitividade das empresas: estudo de caso em um centro de distribuição em Marituba-PA
(Centro Universitário do Estado do Pará, 2018) Abreu, Ana Carolina do Nascimento; Moraes, Brena Lauria de; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Silva Junior, Carlos Gilberto Vieira da; http://lattes.cnpq.br/2738903947477853; Conde, Claudio Luciano da Rocha; http://lattes.cnpq.br/4768582829135033
A structured logistics planning enables the development of a service system that effectively meets customer needs, as well as measuring costs and investments in the face of the uncertainties provided by the loads transportation infrastructure in Brazil. Therefore, the objective of this paper is to study the Zero Base Budget from the distribution center of Brasil Foods S.A to identify the importance of its control, and its main impacts on logistic results as well. Based on this analysis, a failure in demand forecasting was identified, in which a study was applied to OTIF, which is a tool for measuring and evaluating the quality of logistics processes aligned to customer satisfaction. In addition to identifying the main causes of logistical management problems through quality tools, this paper suggests alternatives to improve service levels and the efficiency of the logistics of the company. Since customer service is one of the most powerful elements available to the organization in pursuit of competitive advantage.
Plano de negócios: JustGO!
(Centro Universitário do Estado do Pará, 2018) Abud, Francisco Carneiro; Pinto, Marllon Santiago; Cohen, Tatiana Maira Thomaz Araújo; http://lattes.cnpq.br/8988298591920318; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Abrahim, Gisele Seabra; http://lattes.cnpq.br/7545800646614732
O setor de lojas de conveniência encerrou o ano de 2017 com aproximadamente 7900 lojas no Brasil, alcançando um faturamento de R$7,4 bilhões. Vale destacar que as estimativas de crescimento do ramo para 2018 são de 4%, segundo dados da Associação Nacional dos Distribuidores de Combustíveis, Lubrificantes, Logística e Conveniência (Plural). A tendência do mercado internacional tem mostrado que as lojas de conveniência estão transcendendo os postos de gasolina, abrindo assim oportunidades para ideias inovadoras no segmento. Diante disso, este plano de negócios tem como objetivo analisar a viabilidade da abertura de uma loja de conveniência de autosserviço com vending machines, focada na venda de snacks e bebidas na cidade de Belém, no estado do Pará, mais precisamente no bairro do Umarizal. Dessa maneira, foram feitas análises de mercado com o intuito de estudar os clientes e fornecedores, além de se elaborar um plano de marketing e um estudo sobre a viabilidade financeira do projeto. O investimento total estimado para abertura da empresa foi de R$58.458,47, gerando uma estimativa de R$90.216,00 de receita anual, com lucratividade de 18,84% ao ano. O ponto de equilíbrio é alcançado com a venda de 15606 produtos por ano, já a rentabilidade do empreendimento foi de 29,08% ao ano, dando assim um prazo de 3 anos e 5 meses para o retorno do investimento inicial.
Plano de negócios: abertura de uma empresa de jogos eletrônicos – (Snow Town Ltda.)
(Centro Universitário do Estado do Pará, 2018) Santos, Gabriel Oliveira; Valente, Marcos Vinicius Castro; Fernandes, Alexandre Augusto Haick; http://lattes.cnpq.br/5543857806408975; Reis, André Guilherme Dillon; http://lattes.cnpq.br/7521137455510680; Cohen, Tatiana Maíra Thomaz Araújo; http://lattes.cnpq.br/8988298591920318
The business plan is an excellent tool for grouping information and market strategies, products and services aligned with marketing practice planning of the financial plan ensures security for entrepreneurs seeking to start a new niche market. This work aims at analyzing the viability of opening a gaming company With market research instrument (See Appendix A) made with Google Forms, it was verified the viability of the company in the field of digital entertainment. Through tools that will enable the search for advantages and market opportunity. This study works with financial operations, market research, swot analysis, marketing. For the better understanding of a new market that is emerging in Brazil and that does not stop growing. For building a solid analysis on its feasibility of implantation on the enterprise that was considered feasible, having an excellent profitability indicator on the investment of 95.39% a year.
Proposição de um modelo de gestão estratégica para uma pequena empresa do ramo de jóias e semijóias: uma aplicação do balanced scorecard
(Centro Universitário do Estado do Pará, 2018) Dourado, Kassia Leticia dos Santos; Gomes, Roberta de Souza; Silva Junior, Carlos Gilberto Vieira; http://lattes.cnpq.br/2738903947477853; Noronha, Helen Lopes; http://lattes.cnpq.br/5831296989368218; Abrahim, Gisele Seabra; http://lattes.cnpq.br/7545800646614732
This study presents in a clear and objective way an application of Balanced Scorecard tool in a small jewelry company located in Belém-Pará. The objective on BSC’s elaboration is to propose a management gadget used for the company’s best interest, helping to organize the planning of goals using financial and non-financial indicators. BSC’s construction was realized in four steps: on step one, we searched about the company’s strategic planning (mission, vision, values), and an indoor and outdoor environment analysis using SWOT. We validated the strategic goal on long term and through brainstorming, the strategic objectives of every BSC’s perspective were created. On step two, we elucidate the direction over tools, created long-term goals, such as strategic objectives on every BSC’s perspective (financial, clients, construction and growth). On step three, the indicators, metrics and its measure methodology were created. On step four, the goals to overcome strategic objectives and tasks to reach those goals were formulated. During research, some tools were used to help BCS’s construction: benchmarking, brainstorming, cross SWOT and 5W1H.
Auxílio do método PSL em conjunto com a ferramenta AHP para seleção de layout em uma loja de departamentos
(Centro Universitário do Estado do Pará, 2018) Mello, Dandara Henriques; Santana, Victor Hugo Sousa de; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Silva Junior, Carlos Gilberto Vieira da; http://lattes.cnpq.br/2738903947477853; Fanha, Caio Oliveira; http://lattes.cnpq.br/0746570762114406
The proper layout of departments in a retail store is critical to its operation, due to the need for logical sequencing to facilitate replenishment of materials, information flow, and the customer's buying process. The Systematic Layout Planning (SLP) method presents itself as suitable for the planning of the macro-space of a department store. Through this method, it is possible to identify the local characteristics, their limitations, needs and elucidate the interrelations of the business in order to generate alternatives of physical arrangement that meet their requirements. The proposals generated needed to be evaluated in order to generate a better result in terms of the organization and optimization of the flow, compared to the gender of the store in question. The main objective of this work is to evaluate layout proposals generated through the PSL and other data sources - collaborators and external clients - with the help of a multi-criteria decision support method, and the AHP (Analytic Hierarchy Process) tool was selected to perform This task. It compares alternatives peer-to-peer through a hierarchical analysis based on the decision-making process of a manager. The work is directed to department stores that present challenges in defining and arranging their departments for increased productivity, as well as reconcile with the customer's purchasing decision process. The method was applied in a home center located in Belém-PA that needs to define the new physical arrangement of the store that underwent a lease process of a relevant portion for an outsourced company. Three different layout alternatives were generated, evaluated through four quantitative and qualitative criteria, and one proposal was selected, being detailed through sensitivity analysis made available through the Software Expert Choice used in the development of the work. Finally, suggestions for improvement for the company were consolidated after interviews with clients and employees in order to enrich the study.
Avaliação da qualidade percebida em serviços através da escala SERVQUAL: estudo em uma oficina de funilaria e pintura
(Centro Universitário do Estado do Pará, 2018) Lopes, Thiago Santos; Paixão, Carlos Benedito Pereira da; http://lattes.cnpq.br/6492880261313458; Ferreira, Marcelo Leopoldo Sepeda; http://lattes.cnpq.br/4992513231589850; Silva Junior, Carlos Gilberto Vieira da; http://lattes.cnpq.br/2738903947477853
Insure the quality of the offered services is essential to reach the demand of the clients, the companies who achieve that objective can show a good differential to the other companies on the market. Thus, the present paper made an analysis and a measure of quality in an automotive paint shop located in Belem-Pa, and with this gauging, obtained data to create an action plan to improve the quality of the service. The study used the tool SERVQUAL, which consist on a research of 22 items from the dimensions of tangibility, reliability, readiness, safety and empathy that help a better comprehension of the expectations and the perceptions of the services provided from the shop, being the same items approached in two different occasions in the research. The results showed the central points to be explored for an optimization on the perceived quality from the clients of the company.
Plano de negócio para implantação de uma confeitaria de bolos personalizados Sonhos Comestíveis
(Centro Universitário do Estado do Pará, 2018) Santos, Breno Melo dos; Soares, Evelim Cristina Mendes; Conde, Claudio Luciano da Rocha; http://lattes.cnpq.br/4768582829135033
The population of the State of Pará is increasingly demanding and looking for products that meet their needs and expectations. One of the secrets of a successful business is creativity, innovation, personalization and when delivering a service. Thus, this business plan aims to validate the economic and financial viability for the implementation of the Sonhos Comestíveis Company in the city of Belem, state of Pará. The cake is one of the most important items in any celebration, they are present at birthdays, weddings and other events always being part of special moments in people's life. So, the idea of creating the company " Sonhos Comestíveis" came up to produce personalized cakes, where the client will choose the theme of the cake related to their celebration and dream .The cakes of Sonhos Comestíveis company will be directed to the public B-C, aiming at the more accessibility of this product by these classes, not leaving the quality aside. According to the market survey carried out, the scenario is very favorable and with opportunities for growth and in addition will provide personal fulfillment for the entrepreneur.
Plano de negócio: Oriental Piscicultura
(Centro Universitário do Estado do Pará, 2018) Horiguchi, Gustavo Senji Pinho; Reis, André Guilherme Dillon; http://lattes.cnpq.br/7521137455510680
This work has as main objective create a business plan for a future fish farm business of a fish species called Arapaima Gigas, also known as Pirarucu, in a super intensive production system. This business will be situated in Benevides – PA. Many global and national consumption and fish farms researches were made in addition of a study about the regional fish market and financial analysis, that was positive, resulting R$185.648,07 of profits per year, estimating the ROI (returning of the investment) in 1 year and 3 months.

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