Trabalho de Conclusão de Curso - TCC

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Navegando Trabalho de Conclusão de Curso - TCC por Autor "Araújo, Andrea Cristina Marques de"

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    Gerenciamento da qualidade: proposta de um manual da qualidade em uma loja de donut
    (Centro Universitário do Estado do Pará, 2022-06-17) Silva, João Gabriel Raiol da; Araújo, Andrea Cristina Marques de; http://lattes.cnpq.br/7322421741765559; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983
    The present study is carried out in a donut factory located in the metropolitan region of Belém, in the state of Pará. This work has as its central focus the analysis of internal processes and the identification of the company's problems with the intention of proposing improvements. So, it intends to reach a higher level of efficiency and organization of the processes, aiming at an increase in the level of service. For that, this case makes use of quality tools and project management, which serve as support for the project's realization.
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    Robô comprador – automatização de emissão de pedidos de compras através de RPA
    (Centro Universitário do Estado do Pará, 2021-07-01) Vieira, Fernanda Pinheiro de Menezes; Nascimento, Polyana Santos Fonseca; http://lattes.cnpq.br/6889523334917369; Araújo, Andrea Cristina Marques de; http://lattes.cnpq.br/7322421741765559
    The procurement department, an integral part of Supply Chain Management, plays an importante role in both the financial and operational results of the companies. Despite the relevance, there are still many operational tasks and repetitive activities in these department, with high volume vs. low financial impact. After an analysis of the purchasing department of a multinational mining company with a branch in the State of Pará, a high volume of material purchase orders was identified with a value of up to 20,000 reais (limit considered low risk for the company, where the buyer needs only 01 proposal for issuing a purchase order) - 86% of the total quantity, with low financial representation - 19% of the total amount. Thus, this study proposes to develop and apply RPA (Robotic Process Automation) to automate the issuance of purchase orders for material from the selected company with a value of up to 20,000 reais. RPA has gained prominence as a software that allows the automation of routine, standardized and highvolume processes, allowing the labor previously allocated to these processes to be reallocated to more strategic activities, increasing the performance of companies with possible improvement in the engagement of teams involved. The main results of the study was a detailed description of steps for the RPA implementation in the purchasing department, a revised flowchart and purchasing procedure - as well as the main expected results of the application. Future work is suggested after collected the results from the implementation, once the project has been fully delivered.