Navegando por Assunto "Mapeamento de processos"
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Item Análise da gestão ambiental e de qualidade dos resíduos numa indústria de confecção no interior do Pará: um estudo de caso(Centro Universitário do Estado do Pará, 2023) Von Paumgartten, Leonel Martins; Neves, Leonardo Araújo; http://lattes.cnpq.br/4207171545094669; Oliveira, Márcia Cecília Rodrigues de; http://lattes.cnpq.br/9031699274609496; Mendes, Marcelo Pinto da Costa; http://lattes.cnpq.br/3099832904134964Currently, waste management and quality improvement have become a competitive factor for Brazilian companies. Having excellent quality and waste management can mean greater approval from their customers, leaving them more satisfied and gaining loyalty. Furthermore, this behavior contributes to improving the production process, as it reduces pollution and production costs, in addition to better disposing of waste. This work presents a case study carried out in a company from Pará, in the field of manufacturing men's, women's and children's underwear, and fitness fashion. Through interviews with the company's partners and on-site visits, the study aims to map the company's production process, identify the waste that is generated in this process, analyze the destination options that this waste has in order to minimize their environmental impact. Lastly, studying the company's environment and culture to make the implementation of a quality manual viable, bringing a new culture and beliefs focused on waste management to all sectors and employees of the company.Item Gerenciamento da qualidade: proposta de um manual da qualidade em uma loja de donut(Centro Universitário do Estado do Pará, 2022-06-17) Silva, João Gabriel Raiol da; Araújo, Andrea Cristina Marques de; http://lattes.cnpq.br/7322421741765559; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983The present study is carried out in a donut factory located in the metropolitan region of Belém, in the state of Pará. This work has as its central focus the analysis of internal processes and the identification of the company's problems with the intention of proposing improvements. So, it intends to reach a higher level of efficiency and organization of the processes, aiming at an increase in the level of service. For that, this case makes use of quality tools and project management, which serve as support for the project's realization.Item Sistema para Monitoramento de Processos – SMP(Centro Universitário do Estado do Pará, 2019-06-13) Cruz, Gabriel Henrique Sampaio da; Costa, Matheus Godinho Rebelo Brandão da; Carmo, Ricardo Melo Casseb doThe information society receives increasingly developed technologies, improvements that generate a domain where economies, even those of less industrialized places, are affected. It is the paradigm of information technology. However, it is not all work environments that have access or make strong use of computerization, whose technologies mutually improve with the areas where they are applied. Among them, is Advocacia Rui Evaldo with its headquarters in Castanhal-PA with branches in Bragança-PA and Capanema-PA, and using in an obsolete way resources to process monitoring and interaction among employees from different branches, making the work routine a mess. The SMP is a system that has been implemented to simplify the monitoring of information related to this particular law firm, presenting resources of information systems and information visualization for data organization, process monitoring, notifications and easy use.Item Utilização das metodologias e ferramentas de gerenciamento de processos em uma pequena empresa de doces(Centro Universitário do Estado do Pará, 2021) Rodrigues, Pedro Lucas de Noronha; Mutran, Victoria Morgado; http://lattes.cnpq.br/9026705884250886; Conde, Cláudio Luciano da Rocha; http://lattes.cnpq.br/4768582829135033The sweets and confectionery market is expanding even in the middle of the last year of 2020 due to the new coronavirus pandemic. It should be noted that the mix of products offered is extensive in this sector and its entry barrier is not so high. With that, the appearance of small companies in the production of homemade cakes increased. The present work is focused on developing a case study in a local enterprise in the cake making segment, in order to identify problems in its processes and propose solutions, making the flow of information and activities more efficient and reducing the gaps found. The methodologies and tools used to improve the management of processes and gains in management were the mapping of macro processes, the creation of the process letter, flowcharts and a SOP (for purchases Standard Operating Procedures). The application of the study resulted in a flow of more efficient activities in purchasing, production and sales operations, in addition to the reduction of waste and rework.