Navegando por Assunto "Consumidor"

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A teoria do desvio produtivo do consumidor como instituto compensatório da relação de consumo
(Centro Universitário do Estado do Pará, 2020) Ferreira, Leonardo Batista; Sousa, Rodolfo Cardoso; Oliveira, Felipe Guimarães de; http://lattes.cnpq.br/0580891033779138
The present work intends to demonstrate how the judiciary has been meeting the consumerist demands regarding the abuses that cause the consumer's productive deviation. Thus, it will be demonstrated the interim of decisions, which adopt or not, based on a recent perspective brought to Brazil, the theory listed by Marcos Dessaune of the Deviation of the Consumer's Productive Resources, in like manner, it will be discussed the evolution of national judgments on the subject. In this context, it seeks to solve the problem of how the judiciary has attributed to judicial demands the framework of the theme to corroborate the thesis of compensation for the loss of the consumer's time? Therefore, in order to develop the solution of the research intended here, the qualitative method was adopted, as to the objectives, the exploratory method was chosen, all from an analysis based on the procedure of the bibliographic survey. Therefore, it is essential to make the proper examination of the problem in question so that it stimulates the propagation of a more protectionist ideal, on the part of jurists and defenders of the law, regarding the existential time of the hypossufficient individual consumer inserted in contemporary society.
Consumidor consciente: o impacto na cultura de judicialização
(Centro Universitário do Estado do Pará, 2021) Rendeiro Junior, Eduardo Jorge da Silva; Silva, Rodolfo Carlos Santos; Oliveira, Felipe Guimarães de; http://lattes.cnpq.br/0580891033779138
This case study aims to clarify how investments in information to empower consumers can be a means of reducing the culture of judicialization that permeates the field of energy law in the State of Pará, in order to realize the idea that with greater awareness and due instruction, there is a direct impact on the sector's struggles, aiming for a peaceful resolution and without moving the public machine. In this sense, how does the energy concessionaire act, through investments, to reduce the culture of judicialization and what is the impact for its consumers and for the judiciary? Initially, the Brazilian's feelings regarding the judiciary will be approached, in order to understand the profile of the population that enters the justice, as well as their motivation, understanding the core of the problem. In the background, the context will focus on the concession of electricity in the State of Pará, using the results referring to the efforts made by the company Centrais Elétricas do Pará S.A - CELPA in the computerization of its clients for conflict resolution. Finally, it is worth mentioning here how the establishment of councils of representatives duly instructed by the concessionaires through the subsidiary application of Law 13.460/17 and Article 6, III of the Consumer Protection Code can be an alternative to demystify and bring the population closer to the complex knowledge. involving the sector.
Mídias sociais e relações de consumo: desafios e perspectivas na proteção do consumidor nesse cenário
(Centro Universitário do Estado do Pará, 2023) Liwanag, Glenn Edwin Santiago; Oliveira, Felipe Guimarães de; http://lattes.cnpq.br/0580891033779138
The use of social media has become a common habit nowadays. In this sense, it is understood that the use of these media and the constant provision of users' images on their many profiles has meant that the legal foundations that protect the right to individuality, image preservation and other variety of actions are adapted to the changes that occur in the social environment, seeking to ensure that the preservation of image and the fundamental and individual rights of each person continue to be employed. The civil liability of digital influencers is related to their role as content providers for the public. In the context of the Brazilian Consumer Protection Code (CDC), influencers can be considered service providers, and consumers are the people who watch their videos, read their posts or in some way consume the content produced by them. According to the CDC, service providers are objectively liable for damages caused to consumers, regardless of fault. This means that if a digital influencer provides false, misleading, or inappropriate information or engages in any abusive practice that causes harm to consumers, he or she may be held liable for the damages caused. Understanding the need to defend such rights while simultaneously validating the necessary protection hypotheses for users who freely circulate in the virtual world, this paper seeks, based on a literature review, to discuss the use of social media, while also analyzing the preservation of individual and fundamental rights guaranteed in the constitutional charter. The marketing of products on social media has been occurring more and more naturally, and has made this a way of doing business over the last few years. This growing use of social media requires constant vigilance and respect for what is present in the Consumer Defense Code from all involved in this process, in order to ensure that, based on vigilance, the principles and rights of consumers are also respected in this form of consumption.