Incidência de absenteísmo em ambulatório de especialidades médicas em Belém, Pará

Abstract

promotes the wastage of financial and time resources of health specialized services of the Unified Health System (SUS) consenquently an important problem of the system. Analyse the incidence of absenteeism in a medical specialized clinic. A cross-sectional, analytical, descriptive and retrospective study from existing data of Minha Agenda® and Prontmed Agenda® the systems of scheduling services of specialized healthcare of CEMEC during 2021 and 2022. There was a total of 3122 absences during 2021 and 2022 being the majority in march (20,7%) and Mondays being more incident between the days of the week (28,6%). It was verified that the majority of the non attendences were represented by woman (61,4%) between 40-59 years old (35,8%) and from Belém (55,6%). Clinical Medicine service had the major non-attendence in the research (44,2%). Factors such as population aging, increase in chronic diseases, epidemiology of certain diseases and social and demographic issues may be related to the research results. The evaluation of the epidemiological profile is important for the implementation of effective measures to reduce absenteeism rates. It is suggested to implement variables related to absenteeism in the medical record to better understand the reasons and develop more effective strategies.