Navegando por Assunto "Cultura organizacional"
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Item Análise da gestão ambiental e de qualidade dos resíduos numa indústria de confecção no interior do Pará: um estudo de caso(Centro Universitário do Estado do Pará, 2023) Von Paumgartten, Leonel Martins; Neves, Leonardo Araújo; http://lattes.cnpq.br/4207171545094669; Oliveira, Márcia Cecília Rodrigues de; http://lattes.cnpq.br/9031699274609496; Mendes, Marcelo Pinto da Costa; http://lattes.cnpq.br/3099832904134964Currently, waste management and quality improvement have become a competitive factor for Brazilian companies. Having excellent quality and waste management can mean greater approval from their customers, leaving them more satisfied and gaining loyalty. Furthermore, this behavior contributes to improving the production process, as it reduces pollution and production costs, in addition to better disposing of waste. This work presents a case study carried out in a company from Pará, in the field of manufacturing men's, women's and children's underwear, and fitness fashion. Through interviews with the company's partners and on-site visits, the study aims to map the company's production process, identify the waste that is generated in this process, analyze the destination options that this waste has in order to minimize their environmental impact. Lastly, studying the company's environment and culture to make the implementation of a quality manual viable, bringing a new culture and beliefs focused on waste management to all sectors and employees of the company.Item Desenvolvimento e aplicação de um manual da qualidade inspirado no padrão ISO 9001 em uma fábrica de biscoitos na Amazônia(Centro Universitário do Estado do Pará, 2023-12-07) Bergamini, Leonardo Sanjad; Oliveira, Márcia Cecília Rodrigues de; http://lattes.cnpq.br/9031699274609496; Freitas, Felipe Fonseca Tavares de; http://lattes.cnpq.br/5523511253031983; Ferreira, Marcelo de Santis; http://lattes.cnpq.br/9702488025232516Micro-enterprises, in general, have preponderant needs, such as the efficient management of their resources and the achievement of greater market share. In this sense, those who choose to invest in the implementation of a Quality Management System through the elaboration of a Quality Manual, aim to standardize their main processes, record their culture and, consequently, optimize their management. For Majoca, a small biscuit shop based in the city of Belém-PA, having a Quality Manual that covers institutional, operational, and strategic aspects, is a significant step in the search for sustainable success. The methodology for creating the manual followed a qualitative approach, of an exploratory nature, and used premises from the QMS and inspiration from the ISO 9001:2015 standard to lay the foundations for future expansion of the company. The results assertively met the company's demands and proved to be positive, both operationally and strategically and organizationally.